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Tag Archives: Customer relationships

How to conduct a Web site competitive analysis

Posted on by Geoff Munn

A statistical approach to web site analysis Continue reading

Dealing with difficult sponsors

Posted on by Geoff Munn

Some tricks for dealing with difficult sponsors Continue reading

Telling your users vs listening to your users

Posted on by Geoff Munn

Telling your users what they want requires credibility. Continue reading

Businesses, know thyself!

Posted on by Geoff Munn

Innovation requires three things: identifying what to do, figuring out how to do it, and assigning the task to the right people. Continue reading

Read the Statement of Intent

Posted on by Geoff Munn

It’s a good idea! Continue reading

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